Our Commitment to Privacy

Grand Lisboa is committed to protect the personal data of its customers ('Data'). To better protect your privacy we provide this notice explaining our online information practices.

The Information We Collect

When the User visits our website, we track certain information that is non-personally identifiable. Data is collected in aggregated and anonymously, which may include the type of Internet browser the user is using, the type of computer operating system the user is using, the pages the user visited on our site, and how the user arrived at our website. This information is used for the purpose of creating a better user experience and to identify areas for improvement on our website.

Personal information that the users voluntarily provide is used in order to allow entry to premium areas of the website. This may include name, address, birth date, telephone number and email address. Financial information is also collected for purchases, including merchandise and room. By entering on areas that request the above information, it is assumed that the User of the website agrees and authorizes the treatment of the personal data according to law no. 8/2005.

Sharing of Information

Grand Lisboa limits the collection and use of the Data to the specific information it needs to administer its business and provide the highest of quality services to its customers. Grand Lisboa may use the Data for one or more of the following process

to process reservation and/or purchase of goods or services;
to confirm travel arrangements including room reservation;
to handle enquiries and complaints;
to process billing and payment;
for marketing purposes;
for identification and verification purposes;
for Grand Lisboa's own reference and record, for internal administration purposes;

Grand Lisboa may share the Data with its subsidiaries, affiliates and third party providers for the above purposes. Grand Lisboa may also disclose the Data when required by Law or Court order, or as requested by any Government or Law enforcement authorities, or in good faith that disclosure is necessary or advisable to protect the right or properties the Grand Lisboa or other

Cookies

A 'cookie' is a small text file that a website can place on the user's computer's hard drive to personalize user experience, track shopping cart data, and to gather website statistical data. The cookie transmits this information back to the site's server which, generally speaking, is the only computer that can read it.

We currently use cookies on our website for the following purposes: to detect the User's web browser's multimedia capabilities; to track promotional advertisements that have displayed to the User; to maintain a current login and purchase information on secure portions of the site; and to provide a unique identifier to the users’ computer so that we can generate statistics regarding website usage. The unique identifiers are not matched with any personal information.

Change to Policy

We reserve the right to modify or change this privacy policy at any time, simply by posting such changes on the site. Any such changes, updates or modification will be effective immediately upon posting.